How do I contact ICBC by phone?

For all other general inquiries, please contact ICBC at 1-800-663-3051 (toll free in Canada and the U.S.) or at 604-661-2800 (Lower Mainland).

Can ICBC claim 24 hours?

Report a claim online or by phone, 24 hours a day, 7 days a week. Once you’ve reported a claim, you can log in to view the details of your claim or add supporting documents such as receipts and forms.

How long does ICBC take to process a claim?

Once the ICBC has agreed to pay your claim, you will need to schedule it. Often, this can take a matter of days. While the vast majority are completed in one day– delays are possible.

How do I contact ICBC about an accident?

We can be reached at 604-520-8222 (Lower Mainland) or 1-800-910-4222 (elsewhere in B.C., Canada or the U.S.). If your car needs repairs, our collision and glass partners are here to help you. They are following provincial health guidelines and they’ll sanitize your vehicle before and after the repairs.

Can I go to ICBC without appointment?

Walk-ins are accepted at all ICBC driver licensing offices (except Metrotown) during the following hours: Weekdays (except Wednesdays) from 8:30 a.m. to 10 a.m. Wednesdays from 9 a.m. to 10 a.m.

How do I deal with my ICBC adjuster?

If the adjuster determines that you were in any way at fault for the accident, you still retain the right to appeal your ICBC adjuster’s assessment of fault by speaking with the adjuster’s manager and asking for a claims assessment review. A lawyer can help you with this appeal.

How long after an accident can you make a claim?


Car accident claim time limit: Car accidents and road traffic accidents in general have a three-year limit from the date of the accident. If you were left incapacitated and unable to claim for some time after your accident, you would have a three-year limit from the date of recovery.

Will my ICBC rates go up if I make a claim?

An accident for which you were at fault increases your level on the ICBC’s claim-rated scale. This scale has levels which determine discounts and surcharges. Discounts go as high as 43% and surcharges go up to 205%. A new driver starts at level 0 on this scale which corresponds with the base auto coverage rate.

Why is my ICBC claim taking so long?

ICBC claims can be extremely complex, and the position ICBC takes on the many issues involved in your claim can delay settlement. ICBC may dispute liability for the accident, point to pre-existing issues as the cause of your current difficulties, or challenge the severity of your car accident injuries.

How much is a settlement at ICBC?

A maximum of $300 per week for accidents that happened before April 1, 2019. A maximum of $740 per week for accidents that happened on or after April 1, 2019.

What can I claim after car accident?

After a personal injury, you can claim for pain and suffering, loss of earnings and future loss of earnings. It is also possible to claim for expenses such as damaged clothing, travel costs, helps from family or additional equipment you have had to buy due to your accident injuries.

Can I go to ICBC without appointment Surrey?

Licence renewals and COVID-19
You’ll need to book an appointment if you want to renew, replace or reinstate a B.C. driver’s licence (BCDL). Immunocompromised customers may have the option to renew a driver licence by phone.

How many points until you lose your license in BC?

If you incur between nine and 14 penalty points RoadSafetyBC will issue a warning letter informing you that any further points will result in a driving prohibition. For Class 7 drivers, the threshold for intervention is much lower.

What should you not say in a car accident?

Don’t say “I’m sorry”
DON’T! A simple “I’m sorry” can be used to show that you admitted guilt and responsibility for the accident. Even if you mean “I’m sorry you’re late for work” or “I’m sorry you are hurt” – try to avoid using the words “I’m sorry”.

Can you negotiate with ICBC?

You can dispute the amount ICBC offers in terms of a settlement. You can also have one of our experienced ICBC lawyers negotiate with ICBC on your behalf. Unfortunately, once you have accepted a claim offer, there is no going back.

Can I claim for stress after a car accident?

If you were involved in a car accident that was not your fault, you may be eligible to claim compensation for all injuries, physical as well as mental. This includes anxiety.

Is there a time limit to claim car insurance?

How soon after a car accident do you have to file a claim? You must always tell your insurer about a car accident as soon as possible. Ideally, within 24 hours of the accident taking place. If you’re making a claim, you will need to check your insurance policy, but most companies demand you claim within two weeks.

How much do insurance premiums go up after a claim ICBC?

Can ICBC deny claim?

Your ICBC support and recovery specialist will determine the reasonability and necessity for those benefits. If there is no medical evidence to support the need for a medical service or supply, the benefit may be denied. If you don’t agree with the decision to deny a benefit, you have options.

Does ICBC do payouts anymore?

ICBC Settlements 2021 for Personal Injury
ICBC settlements in 2021 will be unlike any other year in our history. Car accident injury claimants after May 1, 2021 will no longer be given compensation for loss of enjoyment of life.

Does ICBC pay out for pain and suffering?

After April 1, 2019, the BC Government will impose a maximum cap of $5,500 on all claims for pain, suffering, loss of dignity and loss of enjoyment of life arising from “minor injuries” as a result of a motor vehicle collision that is the fault of the other driver.

How long after accident can you make a claim?

Can I walk in ICBC?

Can you drive if you lost your license?

You should contact a police station in case you have lost your Driving Licence. What happens if I lose my Licence and continue to drive? When your licence is suspended or disqualified, your licence is no longer valid. Hence, you must not drive.

Can you clear your driving record in BC?

Your driving record is forever
And it appears on your driving record. Every single ticket, driving prohibition, and driving-related infraction that you have received will be registered on your driving record. The only way to have it removed is to have an acquittal entered.