Can I just walk into an Apple store for help?
A: The best way to get Genius Support is to make an appointment before visiting the store. Go to getsupport.apple.com to schedule an appointment. To change your Genius Support appointment, you can also go to mysupport.apple.com or use the link provided in your confirmation email.
How do I contact Apple support?
Contact Apple Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
Does Apple have a 24 hour helpline?
Apple online support inlcudes software updates and utilities, technical support and product information and is available 24 hours a day, 7 days a week.
Is Genius Bar free?
They offer personal support when customers have problems or questions relating to their Apple products. Most services carried out at the Genius Bar are free. Non-warranty service (which is paid for by the customer when repairs are complete) is also routinely performed.
Does the Apple store charge for help?
Answer: A: Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.
Do you have to book an appointment for Apple Store?
You don’t. There is no way to make appointments for shopping, nor do you need to make one. Appointments are only for service. Just go to a store, and tell them you want to buy something.
Is there a live chat with Apple support?
To chat with the Apple customer support team, go to getsupport.apple.com. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number.
How do I contact Apple billing?
Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.
Is Apple tech support free?
How much complimentary support do I get? Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition and Apple Watch Hermès come with 2 years of complimentary support.
Can I chat with Apple support online?
You can contact the Apple support team by emailing them, starting a chat with a live agent on their website, calling to their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
How much does Apple tech support cost?
As for pricing, Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting. There will, however, be an option for users to request an exception on the fee.
How much does Apple Store charge for help?
free
Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.
Do you have to pay for tech support at Apple?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. Apple Watch Edition and Apple Watch Hermès come with 2 years of complimentary support.
Does the Apple Store charge for help?
Do I need to make an appointment at Apple to buy a phone?
Answer: A: Answer: A: If buying at an Apple Store, you don’t need an appointment.
How do I connect to Apple live chat?
How to Access Apple Live Chat Support – YouTube
How do I stop Apple from charging my credit card?
If you want to cancel a subscription from Apple
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
How do I stop Apple taking money from my account?
If you don’t want to use Apple Cash on a certain device, you can turn it off for just that device. On iPhone or iPad, open the Settings app, tap Wallet & Apple Pay, then turn off Apple Cash.
How much does Apple charge for phone support?
All of Apple’s products receive 90 days of phone support at purchase, which can be extended to three years with AppleCare. Customers seeking over-the-phone help for out-of-warranty products must pay a fee between $29 and $49.
What is Apple support number?
Step 1: You can call Apple at 1-800-275-2273.
Does it cost money to chat with Apple support?
Currently, customers can use Apple Support’s online chat feature at no cost to receive technical support on out-of-warranty products that are not covered by AppleCare, but the new rules would bring chat support under the same umbrella as Apple’s phone support, which does carry fees for products with expired warranty …
Are Apple Store consultations free?
Schedule a free session with a Specialist and cover the topics you want — from the basics to pro tips. When you shop with Apple, we’ll help you get the most out of your new device.
Does Apple sell unlocked phones?
Yes. iPhones sold in Apple Stores are unlocked and can take a sim card from any supported carrier.
Does Apple have live support?
If you need help, Apple provides support for its products and services in many ways. One of them is live chat support. Live chat allows you to use instant / live (real-time) messaging to contact Apple’s support team via its website. Apple’s live chat offers faster response times, much faster than emails.
Is Apple chat support free?
A similar fee of $19 will be required for chat support going forward, though users will be able to request an exception to the fee. Apple has also developed a system that will allow customers to make payments via its support website, and that system will be used to set up hardware repairs and replacements via chat.
Can I enter Apple without appointment?
There is no way to make appointments for shopping, nor do you need to make one. Appointments are only for service. Just go to a store, and tell them you want to buy something.
How do I check availability at Apple Store?
The process is similar to the one for Personal Pickup on Apple’s online store. To check for availability on the iPhone and iPod touch Apple Store app, navigate to the buy iPhone page, add your iPhone to the cart, then choose “Check Availability.” The app will show you a list of your favorite and nearby stores.
Answer: A: It’s free to make a genius bar appointment at an apple store.
How do I call Apple support?
Apple’s main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.
How do I make an appointment at the local Apple Store?
- Install the Apple Store app on your device, then open it.
- To make an appointment, tap Stores.
- Choose an appointment type, such as the Genius Bar for personalized troubleshooting.
- Choose a nearby store location.
- Select from available appointment times.
- Confirm all the details.
- Before you come in, back up your data.
How do I make a Genius Bar appointment without an Apple ID?
You cannot make a Genius Bar appointment online without an Apple ID. All Apple users are now required to book their Genius Bar appointment online with an Apple ID.
Can you just turn up at Genius Bar?
You can speak to a Genius at the Genius Bar in an Apple Store. But in order to do so you will need to book an appointment with Apple in advance – you can’t just turn up.
How long does it take for an iPhone to get delivered to your house 2022?
Standard Delivery. Delivered within 1-3 days after your item is shipped.
Is the Apple Care package worth it?
Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
How much do Apple charge for an appointment?
Answer: A: It’s free to make a genius bar appointment at an apple store. The only charge would be if you need to have the phone replaced out of warranty.
How do I talk to a human at Apple?
Is Apple customer support free?
How do I make an appointment at the Genius Bar online?
How to set up an Apple Genius Bar appointment
- Go to support.apple.com.
- Select the product you need assistance with.
- Scroll down to “Tell us how we can help” and then click “Get support.”
- Choose the topic that best describes the issue you’re having.
- Select the subtopic that best describes the issue you’re having.
Why can’t I make a Genius Bar reservation online?
Is talking to Apple support free?
Do you need to book an appointment at a Genius Bar?
Why does Apple shipping take so long 2022?
Apple customers have been facing unusually protracted delivery times for several weeks due to limited production capacity caused by lockdowns and chip shortages.
What is the difference between iPhone 14 and iPhone 14 pro?
The biggest differences between the iPhone 14 and iPhone 14 Pro are the new display features, including Digital Island and Always-On, and the camera upgrades. The Digital Island and Always-On display both provide an additional layer of functionality compared to previous generations of iPhones.
What is covered on AppleCare?
Both AppleCare+ options provide repair or replacement hardware service for your iPhone. Depending on the plan you choose, you’ll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months. Each incident is subject to a service fee or deductible.
What’s the difference between AppleCare and AppleCare Plus?
AppleCare+ Adds Another Year and Accidental Damage Coverage
AppleCare+ includes regular AppleCare, but on top of that, you get an extra year of warranty coverage (an extra two years for Macs), two years of free phone support (one year extra for Macs), and accidental damage coverage (except for the Apple TV).
Does the Apple Store charge to look at your phone?
You won’t get charged for diagnosis. Leastways you shouldn’t be if it’s a genuine Apple Store or Apple Authorised Repair Centre. The technician will look at it, tell you what they think is wrong with it and then quote you for cost of repair.